Frequently Asked Questions
We’re here to help.
I don't have a lice problem, do I need this right now?
Yes, for protection! If you’re doing selfies, you are at RISK more than ever! We know it’s a gross subject. Nationally, there are 12 million lice cases per year compared to 1.5 million heart attacks!
Is NitFlix® for treatment or prevention?
BOTH, either way we’ve got you covered! Easy, simple to use, like a deep conditioning treatment with extraordinary results.
If it has no chemicals & pesticides, how does it work?
It debilitates their ability to cling and disables their joints==> Stopped DEAD in their tracks!
Delaying your purchase?
We can do overnight, emergency shipping! The statistics are staggering…Let us help you not be a victim.
Do your products contain parabens?
No.
Do I need to use your product every day?
We recommend doing so when there’s a live outbreak!
Is it safe to use your products while pregnant?
Yes.
Can your product be used on infants from 6 months old to a year?
Yes.
Is NitFlix biodegradable?
Absolutely.
How do I check on or track the progress of my order?
I placed an order online but did not receive a confirmation email. Did my order go through?
A confirmation email will always be sent unless there’s a technological issue. Please contact us if this happens.
How do I use NitFlix® Shampoo?
Like any other shampoo.
Wet hair, apply shampoo, lather, rinse. Apply shampoo again, work into lather and let lather remain for one minute. Rinse well and proceed to conditioning treatment.
How do I apply NitFlix® Conditioning Treatment?
Like a deep conditioning treatment.
On shampooed hair, apply generously (approximately 1-2oz.) to hair and scalp. Distribute evenly with wide tooth comb. Be sure to apply at scalp paying close attention to nape area, crown, and around ears.
For lice elimination: Cover with plastic cap, plastic wrap, or foil and process at least 6 hrs while under supervision or overnight for older kids. (Not recommended for young children who may pull plastic cap over their face affecting their breathing). Use lice combing method below under “How To Instructions”. Repeat this procedure every day till no nits or lice are seen which typically takes 24 – 48 hours using 1 – 2 applications.
For prevention: Cover with plastic cap, plastic wrap, or foil and process 20 minutes. Rinse well. Do this treatment weekly or on a daily basis if deemed necessary. With daily use, process 5 minutes. For more detailed steps see “How To Instructions” below.
As a regular detangling conditioner, use daily. On shampooed hair, apply evenly, wait 30 seconds and rinse well. Daily use will enhance action and protection from the problems associated with lice.
Can I use my other shampoo products?
We suggest you don’t take any chances of removing our active ingredients with mass market products.
Do you provide other services?
We provide the ultimate service…A-Way With Lice = End of lice. With prevention, nothing else is needed!
What separates us from other companies?
NitFlix provides a healthy salon formula based upon Belegenza Extraordinary Hair Care, a favorite of the Hollywood Studios.
This is why your hair is left soft, smooth, and smelling great. Other ingredients are added to provide protection from and elimination of lice.
Are your products FDA approved?
Yes.
How come your shampoo doesn't lather?
In fact your second shampooing will have more lather than the first since your hair is wetter and the initial dirt has been washed away.
How To Instructions
Prevent & Get Rid of Lice in 2 Easy Steps
Prevent Lice With Grace's NitFlix® Shampoo and Conditioning Treatment
Use Grace’s NitFlix® regularly to protect against lice. You can use NitFlix® exclusively or with other approved products: www.Belegenza.com.
Be mindful that SLS (sulfates), Salt (NaCl), and silicone derivatives such as dimethicone may disrupt its protective quality since silicone derivatives, like a liquid glass or plastic covering, seals the scalp and stops the ability to absorb nourishment transdermally. Here’s a list of some of the many forms of silicone derivatives:
- DIMETHICONE
- PHENYL TRIMETHICONE
- AMODIMETHICONE
- DIMETHICONE COPOLYOL
- CYCLOMETHICONE
- SILICONE QUATERNIUM-8
- TRIMETHLYSILOXYAMODIMETHICONE
- DIMETHICONOL
- DIMETHICONE PEG-7
- POLYSILICONE-9
- DIVINYL-DIMETHICONE
- DIMETHICONE COPOLYMER
- PEG-12 DIMETHICONE
- PEG-PPG-18/18 DIMETHICONE
- METHICONE DIVINYLDIMETHICONE
- and the new versions hidden with “sil” CYCLOPENTASILOXANE, CYCLOHEXASILOXANE
When there is a known live outbreak, daily use is recommended.
- Wet hair thoroughly.
- Apply shampoo.
- Lather.
- Rinse.
- Apply shampoo again.
- Work into lather & let lather remain for one minute.
- Rinse well & proceed to Conditioning Treatment.
- Apply Conditioning Treatment generously (approximately 1-2 ounces) to scalp & hair.
- Be sure to apply at scalp paying close attention to nape area, around ears, & crown of head.
- Distribute evenly with wide tooth comb.
- Cover with plastic cap & process 20 minutes.
- Rinse well.
Contact us with any questions or comments.
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Eliminate Lice With Grace's NitFlix® Shampoo and Conditioning Treatment
- Make sure you have already protected your own hair with Grace’s NitFlix® (see Prevent Lice Use Instructions) before you start this elimination process on another person.
- Wet hair thoroughly.
- Apply shampoo.
- Lather.
- Rinse.
- Apply shampoo again.
- Work into lather, thoroughly washing hair & scalp, allowing lather to remain for one minute.
- Rinse well & go on to Conditioning Treatment.
- Generously apply Conditioning Treatment (approximately 1-2 ounces depending on length) to scalp & hair.
- Be sure to apply at scalp paying close attention to nape & crown area, & around ears.
- Distribute evenly with wide tooth comb.
- Cover with plastic cap & process at least 6 hours while under supervision or overnight for older kids. (Not recommended for young children who may pull plastic cap over their face affecting their breathing).
- These next steps are easiest done in a well lit bathroom near a sink & water. Remove any bathroom rugs before you start. This is the perfect time to give your lice victim something to read!
- Part hair into a total of 8 sections; starting down the middle, then further parting each half into 2, & finally each of those 4 sections into 2, using clips to hold each section.
- Start in the sections at the front of the head first, one section at a time, & work your way back using a metal lice comb.
- Working from front to back of each section, take a small amount of hair, (no wider than the length of the comb & no more than 1/4 inch deep which is approximately 1/2 the length of your nail-bed) starting at the scalp, combing through the full length of the hair to the end.
- Stop up the sink. Run the comb under water after each & every comb through. Lice are very difficult to spot. This is the best way to clean off the comb so you do not put lice back on the victim’s head, & to see how many lice you are removing!
- Go through the same strands of hair until no further lice are removed. Use the clip on the hair you’ve combed through as you go through each section to keep separate what is done & what needs to be done. This gets tedious & you must be meticulous & methodical, especially behind the ears, nape of neck, & crown of head, since these areas are usually more concentrated with lice.
- After all hair has been combed through with lice comb, remove all clothing on victim & lice picker. Either wash the clothes in hot water & dry on high heat, or place them in a plastic bag for 2 weeks, or place the plastic bag in a closed car sitting in the hot sun for 8 hours with an outside temperature of at least 70° or greater.
- Rinse hair well.
- Repeat this procedure every day till no nits or lice are seen which typically takes 24-48 hours using 1 – 2 applications.
- Follow the Prevent Lice protocol to keep yourself protected!
Contact us with any questions or comments.
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We appreciate you taking the time to leave your testimonials.
This product is awesome. I used it on both of my girls who don’t have lice but have kids in their class that do. I don’t do bugs of any kind in my home. The shampoo and conditioner smell amazing and brushing my girls hair was actually pleasant, not a small feat. I was expecting it to be like lice treatments I’ve dealt with in the past but it was more like expensive salon shampoo and conditioners. It was like giving my girls a treat, one that I can feel good about giving them. Thank you Grace Grace Ratto for making this much needed product.
Ingredients
Grace's NitFlix® Conditioning Treatment
Aloe Barbadensis Leaf Extract, Hypnea Musciformis Extract, Gelidiela Acerosa Extract, Sargassum Filipendula Extract, Sorbitol, Cetearyl Alcohol, Dicetyldimonium Chloride, Stearamidopropyl Dimethylamine, Ethoxydiglycol, Ceteareth 20, Glycerin, Stearyl Alcohol, Silk Amino Acids, Hydrolyzed Soy Protein, Hydrolyzed Wheat Protein, Hair Keratin Amino Acids,
Polyquaternium-10, Secret Salon Ingredient, Olea Europaea (Olive) Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Triticum Vulgare (Wheat) Germ Oil, Ricinus Communis (Castor) Seed Extract, Salix Alba (Willow) Bark Extract, Urtica Dioica (Nettle) Extract, Tocopheryl Acetate, Pyridoxine HCL-5-Phosphate, Cyanocobalamin, Benzophenone 4, Panthenol, Methyl Gluceth-20, Polysorbate-80, BHT, Tetrasodium EDTA, Phenoxyethanol, Citric Acid, Fragrance.